Terraria Developer Responds to Steam Sale Price Change Fiasco

As most of you steam users know. these last few weeks have had some amazing sales. this stuck out to me though.. Take a look.

"On a seperate note, I wanted to just make an apology about my not being around for the ‘situation’ with pricing on Steam this weekend. I was at Connecticon from Friday to Sunday. As for the issue itself, we did not intend the sale price to be 75% off at any time, so when the situation was noticed, it was corrected. Hence why it so quickly changed to 50% and caused so many so much grief. We’ve received many angry emails for people blaming us personally, and calling us greedy, but that is simply not the case here.

Poor Tiy has been dealing with it all weekend by his lonesome, and I give the guy credit for how well he’s handled the situation. When it comes to issues with pricing, purchasing and downloading, contacting Steam support would make more sense than contacting us. We do not handle distribution. It would be like blaming a food-product maker for a mistake a grocery store made in pricing. They just made the product, and besides telling the store what price they should use, they don’t control how it’s implemented by the sticker gun in the random stock persons hand.

We don’t feel Steam should get a bad rap for it either, as all it takes is a simple slip in human error to have a bad situation arise. And no one can be said to lead a mistake-less life. We appreciate our friends over at Valve and could not have brought the game to the world so readily without their help. So if you enjoy the game, and yet this situation has ‘upset you’. I would just have to say, please take it in stride and don’t let it put a sour taste in your mouth toward Re-Logic, or Steam. We’ve taken it in stride ourselves and to make it up to all of you will continue to do what we have been doing. Working towards bringing you an ever-increasingly enjoyable game to play."

http://www.terrariaonline.com/threads/my-impressions-on-1-0-6.41725/